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Exam Title : CompTIA Project+
Exam ID : PK0-004
Exam Duration : 90 mins
Questions in exam : 95
Passing Score : 710 / 900
Exam Center : CompTIA Marketplace
Real Questions : CompTIA Project+ Real Questions
VCE Practice Test : CompTIA PK0-004 Certification VCE Practice Test

- Project Basics 36% - Project Constraints 17% - Communication and Change Management 26% - Project Tools and Documentation 21% Total 100% Classify project roles and responsibilities
• Sponsor/champion
- Approval authority
- Funding
- Project charter
- Baseline
- High-level requirements
- Control
- Marketing
- Roadblocks
- Business case/justification
• Project manager
- Manage team, communication,
scope, risk, budget, and time
- Manage quality assurance
- Responsible for artifacts
• Project coordinator
- Support project manager
- Cross-functional coordination
- Documentation/
administrative support
- Time/resource scheduling
- Check for quality
• Stakeholder
- Vested interest
- Provide input and requirements
- Project steering
- Expertise
• Scheduler
- Develop and maintain
project schedule
- Communicate timeline and changes
- Reporting schedule performance
- Solicit task status from resources
• Project team
- Contribute expertise to the project
- Contribute deliverables
according to schedule
- Estimation of task duration
- Estimation of costs and dependencies
• Project Management Office (PMO)
- Sets standards and
practices for organization
- Sets deliverables
- Provides governance
- Key performance indicators
and parameters
- Provides tools
- Outlines consequences
of non-performance
- Standard documentation/templates
- Coordinate resources
between projects

Compare and contrast standard project phases.
• Initiation
- Project charter
- Business case
- High-level scope definition
- High-level risks
• Planning
- Schedule
- Work breakdown structure
- Resources
- Detailed risks
- Requirements
- Communication plan
- Procurement plan
- Change management plan
- Budget
• Execution
- Deliverables
• Monitor and control
- Risks/issues log
- Performance measuring and reporting
- Quality assurance/governance
- Change control
- Budget
• Closing
- Transition/integration plan
- Training
- Project sign off
- Archive project documents
- Lessons learned
- Release resources
- Close contracts

Identify the basics of project cost control. 1.4
• Total project cost
• Expenditure tracking
• Expenditure reporting
• Burn rate
• Cost baseline/budget
- Plan vs. actual

Identify common project team organizational structures
• Functional
- Resources reporting to
functional manager
- Project manager has
limited or no authority
• Matrix
- Authority is shared between
functional managers
and project managers
- Resources assigned from
functional area to project
- Project manager authority
ranges from weak to strong
• Projectized
- Project manager has full authority
- Resources report to project manager
- Ad hoc resources

Given a scenario, execute and develop project schedules.
• Work breakdown structure
• Scheduling activities
- Determine tasks
- Determine task start/finish dates
- Determine activity/task durations
- Determine milestones
- Set predecessors
- Set dependencies
- Sequence tasks
- Prioritize tasks
- Determine critical path
- Allocate resources
- Set baseline
- Set quality gates
- Set governance gates
 - Client sign off
 - Management approval
 - Legislative approval

Identify the basic aspects of the Agile methodology
• Readily adapt to new/
changing requirements
• Iterative approach
• Continuous requirements gathering
• Establish a backlog
• Burndown charts
• Continuous feedback
• Sprint planning
• Daily standup meetings/
SCRUM meetings
• SCRUM retrospective
• Self-organized and self-directed teams

Explain the importance of human resource, physical
resource, and personnel management.
Resource management concepts
- Shared resources
- Dedicated resources
- Resource allocation
- Resource shortage
- Resource overallocation
- Low quality resources
- Benched resources
- Interproject dependencies
- Interproject resource contention
• Personnel management
- Team building
- Trust building
- Team selection
- Skill sets
- Remote vs. in-house
- Personnel removal/replacement
- Communication issues
- Conflict resolution
- Smoothing
- Forcing
- Compromising
- Confronting
- Avoiding
- Negotiating

Given a scenario, predict the impact of various constraint
variables and influences throughout the project.
• Common constraints
- Budget
- Scope
- Deliverables
- Quality
- Environment
- Resources
- Requirements
- Scheduling
• Influences
- Change request
- Scope creep
- Constraint reprioritization
- Interaction between constraints
- Stakeholders/sponsors/management
- Other projects

Explain the importance of risk strategies and activities.
• Strategies
- Accept
- Mitigate
- Transfer
- Avoid
- Exploit
• Risk activities
- Identification
- Quantification
- Planning
- Review
- Response
- Register
- Prioritization
- Communication


Given a scenario, use the appropriate communication method.
• Meetings
- Kick-off meetings
- Virtual vs. in-person meetings
- Scheduled vs. impromptu meetings
- Closure meetings
• Email
• Fax
• Instant messaging
• Video conferencing
• Voice conferencing
• Face-to-face
• Text message
• Distribution of printed media
• Social media


Compare and contrast factors influencing communication methods.
Language barriers
• Time zones/geographical factors
• Technological factors
• Cultural differences
• Interorganizational differences
• Intraorganizational differences
• Personal preferences
• Rapport building/relationship building
• Tailor method based on
content of message
• Criticality factors
• Specific stakeholder
communication requirements
- Frequency
- Level of report detail
- Types of communication
- Confidentiality constraints
- Tailor communication style

Explain common communication triggers and
determine the target audience and rationale.
Audits
• Project planning
• Project change
• Risk register updates
• Milestones
• Schedule changes
• Task initiation/completion
• Stakeholder changes
• Gate reviews
• Business continuity response
• Incident response
• Resource changes

Given a scenario, use the following change control
process within the context of a project.
Change control process
- Identify and document
- Evaluate impact and justification
- Regression plan (Reverse changes)
- Identify approval authority
- Obtain approval
- Implement change
- Validate change/quality check
- Update documents/audit
documents/version control
- Communicate throughout as needed
• Types of common project changes
- Timeline change
- Funding change
- Risk event
- Requirements change
- Quality change
- Resource change
- Scope change

Recognize types of organizational change
Business merger/acquisition
• Business demerger/split
• Business process change
• Internal reorganization
• Relocation
• Outsourcing

Compare and contrast various project management tools
Project scheduling software
• Charts
- Process diagram
- Histogram
- Fishbone
- Pareto chart
- Run chart
- Scatter chart
- Gantt chart
• Dashboard/status report
• Knowledge management tools
- Intranet sites
- Internet sites
- Wiki pages
- Vendor knowledge bases
- Collaboration tools
• Performance measurement tools
- Key performance indicators
- Key performance parameters
- Balanced score card
• SWOT analysis
• Responsible, Accountable,
Consulted, Informed (RACI) Matrix

Given a scenario, analyze project centric documentation.
• Project charter
• Project management plan
• Issues log
• Organizational chart
• Scope statement
• Communication plan
• Project schedule
• Status report
• Dashboard information
• Action items
• Meeting agenda/meeting minutes

Identify common partner or vendor-centric documents
and their purpose.
• Request for Information
• Request for Proposal
• Request for Quote
• Mutually binding documents
- Agreements/contract
- Non-disclosure agreement
- Cease and Desist letter
- Letter of Intent
- Statement of Work
- Memorandum of Understanding
- Service Level Agreement
- Purchase Order
- Warranty